Need Help?

We respect your individuality and hence offer multiple online and offline support options.

Support is available via an online and offline user-guide in multiple languages, on-call remote help, instant chat, a rich online knowledge-base, FAQs built from user interactions, online ticketing system, self-paced video tutorials, real-time guidance over remote desktop, multiple social media channels and the most powerful being – the rich Linux user community.

We have made multiple self-help resources available, which may immediately address your query without any further wait.

Our YouTube channel has several how-to videos that serve as self-paced tutorials for the several features.

A comprehensive Knowledge Base that addresses several queries from multiple user perspectives.

We shall be more than happy to help. Choose an option given below.

To facilitate us help you better, do quote the MSS serial number when requesting support.

To track the status of your existing tickets, visit the helpdesk portal.